2020 Michigan IT Symposium Breakout Session Don't Just be a Hero Presenters: Michael Shen & John Walsh, Academic IT, HITS
How do you tell the difference between a difficult situation handled well and a simple situation handled poorly? How can we respond sooner, safer, and happier in crises instead of having to resort to heroics? We will provide actionable practices and insights from DevOps and other industries to help answer these questions.